Gallup's research produced the 12 simple statements that distinguish the strongest workgroups in a company from all the rest.įirst, Break All the Rules is the first book to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction and the rate of turnover. From managers at Fortune 500 companies to those at small, entrepreneurial firms, the best managers excel at turning each employee's talents into high performance. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
They don't try to help people overcome their weaknesses.
They don't believe that, with enough training, people can achieve anything they set their minds to. What Do the World's Greatest Managers Do Differently?ĭespite their different styles and backgrounds, great managers don't hesitate to break virtually every rule held sacred by conventional wisdom.
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